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Billyard Insurance Group Named Top Insurance Workplace

Wednesday, 25 November 2020

We are excited to share that Billyard Insurance Group has been recognized as a Top Insurance Workplace in 2020 by Insurance Business Canada with an employee satisfaction rate of 89.7%

Business Insurance Canada’s Top Insurance Workplace 2020

Insurance Business Canada’s Top Insurance Workplace Award highlights exceptional insurance employers based on anonymous employee feedback on a variety of metrics including benefits, compensation, workplace culture, employee development, diversity, and extra perks. BIG is committed to be a people-focused company, providing ongoing support to our expanding team of insurance professionals.

“From the outset, it has been our philosophy that Billyard Insurance Group is a people-focused company. We endeavour to provide brokers the training, support and technology they need to grow in their careers and serve our clients efficiently and effectively,” shared President Stephen Billyard.

Strength in Diversity

At BIG, we know our strength is found in diversity and are proud to serve a wide range of cultural segments across our 40+ Ontario branches, offering insurance services in over 17 languages. Our headquarters in downtown Welland continues to grow rapidly, building a community of 80 staff from the local area, “And we expect that number to be over 100 by the end of this year,” commented Billyard.

Professional & Personal Development

We encourage employees to grow and explore new career opportunities through professional development and mentorship. According to Billyard, “Creating an environment that fosters personal and professional growth is a top priority.” Vice President Cody Douma explained, “We start by enrolling every broker into our industry-leading online training platform, BIG University. We know each new hire coming through our doors can effectively service and grow our client base while maintaining the highest level of professionalism.”

Work Culture at Headquarters

At the Welland head office, employees are encouraged to take effective breaks, recognizing that a holistic approach to overall well-being – and not just sales – yields an even better work performance as a direct result. The team can access the BIG gym where they can stretch or get active, engage in a friendly game of ping pong, have a meaningful conversation with a co-worker, or disengage from work in the beautiful outdoor space by the Welland Canal.

“It is easy for a company to claim to they’re people-focused, but BIG has done a great job at creating a safe space where people can openly share their ideas and work together to create the atmosphere we have,” Jenna Barnes, HR manager explained. “By providing our staff the opportunity to contribute ideas aimed at improving health and wellness in the office, we see those ideas come to life and create a powerful ripple effect throughout the company.”

“I feel a tremendous amount of support from management in my career and as a person. There’s a strong sense of comradery among team members – we work together, genuinely care for each other, and celebrate each other’s successes,” said Amy Legault, BIG’s Marketing Content Specialist.

Join the BIG Team

The Billyard Insurance Group is currently accepting applicants for a number of positions at their Welland office. If you are ready to make a BIG career change and be a part of this growing, innovative team of insurance professionals, visit this link to learn more about the employment opportunities at BIG, and apply for through our website.

Already an Award-Winning Brokerage

Already an award-winning brokerage, BIG has also been recognized on the Globe and Mail’s Report on Business list of Canada’s Top Growing Companies, received recognition from Insurance Business Canada as a Top Insurance Brokerage in Canada in 2019 and 2020, and also a finalist for this year’s Burns & Wilcox Big Brokerage of the Year in 2020.


By: Amy Legault