Broker Support Advisor
WELLAND, ON
Are you a dedicated and customer-focused insurance professional with a passion for providing top-notch support? Billyard Insurance Group is on the lookout for a skilled and enthusiastic Broker Support Advisor to join our dynamic team. As a rapidly expanding insurance brokerage with a strong presence across Canada, we offer an exciting opportunity for you to play a pivotal role in our mission to provide exceptional support to our brokers and clients. If you have a proven track record in the insurance industry and the ability to assist brokers with their diverse needs, we want to hear from you.
Senior Insurance Operations Specialist
WELLAND, ON
Billyard Insurance Group is in search of a highly skilled and knowledgeable Senior Insurance Operations Specialist to join our vibrant team at Head Office. As a Senior Insurance Operations Specialist, you will play a pivotal role in supporting the efficiency and effectiveness of our insurance function, while ensuring compliance with market guidelines and regulatory standards. This role requires a candidate with strong relationship-building skills, exceptional organizational abilities, and analytical acumen for efficient problem assessment and resolution. The successful candidate will have the opportunity to collaborate with a high performing team of subject matter experts. If you thrive in a collaborative environment and embody our core values of trust, respect, and support, we encourage you to apply.
Senior Financial Analyst
WELLAND, ON
The Senior Financial Analyst, under the direction of the Controller, is primarily responsible for performing Financial Reporting, Planning, and Analysis. These tasks include, but are not limited to, preparing monthly financial reporting packages, quarterly consolidated reporting packages and banking covenants, building, presenting, and tracking budgets, updating cash flow projections and communicating results, acting in a senior role during the year end audit, preparing journal entries, reviewing bank reconciliations, reviewing commission reconciliations, and reviewing all books and records for all related companies. In conjunction with the accounting functions, the Senior Financial Analyst will assist in providing financial analysis of the current, future and prospective business initiatives.
Portfolio Specialist
WELLAND, ON
The Portfolio Specialist, under the direction of the Portfolio Projects Manager, is primarily responsible for providing services to assigned BIG Brokers and BIG clients throughout the policy period. Acting as a resource and BIG Brokers they assist in maintaining accurate and complete files for current clients. In order to be successful in this role, the incumbent must be able to provide excellent customer service. Explaining features, advantages and disadvantages of various policies, as well as offering advice that helps the client make informed decisions will ensure that clients are adequately coverage. When corresponding with clients the Account Manager communicates accurate information, creating and maintaining a trusting environment that fosters the sale of products and customer retention. The Portfolio Specialist has a duty to keep current on underwriting rules and workflow processes, by actively engaging in training and professional development.
Account Manager
WELLAND, ON
The Account Manager, under the direction of the Portfolio Projects Manager, is primarily responsible for providing services to assigned BIG Brokers and BIG clients throughout the policy period. Acting as a resource and BIG Brokers they assist in maintaining accurate and complete files for current clients. In order to be successful in this role, the incumbent must be able to provide excellent customer service. Explaining features, advantages and disadvantages of various policies, as well as offering advice that helps the client make informed decisions will ensure that clients are adequately coverage. When corresponding with clients the Account Manager communicates accurate information, creating and maintaining a trusting environment that fosters the sale of products and customer retention. The Account Manager has a duty to keep current on underwriting rules and workflow processes, by actively engaging in training and professional development.
Account Manager (Fully Remote)
WELLAND, ON
The Account Manager, under the direction of the Portfolio Projects Manager, is primarily responsible for providing services to assigned BIG Brokers and BIG clients throughout the policy period. Acting as a resource and BIG Brokers they assist in maintaining accurate and complete files for current clients. In order to be successful in this role, the incumbent must be able to provide excellent customer service. Explaining features, advantages and disadvantages of various policies, as well as offering advice that helps the client make informed decisions will ensure that clients are adequately coverage. When corresponding with clients the Account Manager communicates accurate information, creating and maintaining a trusting environment that fosters the sale of products and customer retention. The Account Manager has a duty to keep current on underwriting rules and workflow processes, by actively engaging in training and professional development.
Audit Analyst
WELLAND, ON
Under the direction of the Director of Quality Assurance, the Audit Analyst will be primarily responsible for conducting routine and non-routine audits to assess the quality of Billyard Insurance Group’s (BIG) services. The Audit Analyst collects, reviews & interprets audit data to identify issues and trends in BIG policies and procedures, software efficiencies, the performance of BIG employees, as well as potential errors and omissions exposure. With an understanding of personal lines insurance and BIG’s processes, the Audit Analyst generates reports on their findings which are shared with Business Executives, Managing Partners, Brokers, and/or the Personal Lines team to assist them in making informed decisions regarding BIG’s business strategy to protect both the company and its clientele.
Audit Manager
WELLAND, ON
Reporting to the Director of Quality Assurance, the Audit Manager is primarily responsible for managing the Personal Lines Audit team to establish quality standards and procedures, and to monitor the work of BIG employees to ensure these standards are met. Besides monitoring their work, the Audit Manager assists staff in achieving their performance goals through training and mentorship. Overseeing the Audit team daily operations, this position collaborates with Broker Support Managers to address Managing Partner escalations. With profound knowledge of the insurance industry and BIG’s internal workings, the Audit Manager reviews and presents audit findings which are shared with Department heads and Business Executives to assist them in making informed business decisions to rectify issues and adjust to trends. In addition to ensuring high quality standards are being met, the Audit Manager collaborates with the Personal Lines department to develop company and market audits used in further assessing BIG’s level of performance and services provided.
Intermediate Portfolio Underwriter
WELLAND, ON
The Intermediate Portfolio Underwriter will be responsible for completing an in-depth evaluation of our current book of business and identifies gaps in coverage to be sure risks qualify based on Market appetites and industry regulations. Additionally, Underwriters must stay updated with industry regulations and market trends to effectively manage risks and comply with legal standards. They must ensure adherence to underwriting guidelines, market appetite, and maintain the highest level of professionalism and accuracy. The Intermediate Portfolio Underwriter will communicate with the market regarding any questions, or possible scalations, while ensuring accurate communication, and maintaining high standards in underwriting procedures.
Senior Portfolio Underwriter
WELLAND, ON
The Senior Portfolio Underwriter will be responsible for completing an in-depth evaluation of our current book of business and identifies gaps in coverage to be sure risks qualify based on Market appetites and industry regulations. Additionally, Senior Underwriters must stay updated with industry regulations and market trends to effectively manage risks and comply with legal standards. They must ensure adherence to underwriting guidelines, market appetite, and maintain the highest level of professionalism and accuracy. The Senior Portfolio Underwriter will communicate with the market regarding any questions, or possible scalations, while ensuring accurate communication, and maintaining high standards in underwriting procedures.
The Underwriter is responsible for completing an in-depth evaluation of new business submissions, as well as uploading the new business to our valued market partners through their company portal. Additionally, Underwriters must stay updated with industry regulations and market trends to effectively manage risks and comply with legal standards to ensure adherence to underwriting guidelines, market appetite (to maintain the highest level of professionalism and accuracy).
Senior Underwriter
WELLAND, ON
The Senior Underwriter is responsible for completing an in-depth evaluation of new business submissions, as well as uploading the new business to our valued market partners through their company portal. This position stays updated with industry regulations and market trends to effectively manage risks and comply with legal standards to ensure adherence to underwriting guidelines, market appetite, while maintaining the highest level of professionalism and accuracy.
Talent Acquisition Specialist (Recruiter)
WELLAND, ON
Billyard Insurance Group is looking for a Talent Acquisition Specialist (Recruiter) to join our growing team at Head Office in Welland. The Talent Acquisition Specialist will work with the People & Culture Department to recruit individuals to support the growth at Head Office. The Talent Acquisition Specialist is often the first point of contact that candidates have with our Company. You’ll work to understand and communicate the value propositions of working with BIG and identify great candidates for our Head Office.