Brittany Shaw, CIP

As the Service Team Manager at Billyard Insurance Group Stoney Creek, Brittany Shaw leads with passion, professionalism, and a genuine commitment to helping clients feel confident and cared for. Since entering the insurance industry in 2017, Brittany has built a reputation for delivering exceptional service and fostering strong client relationships rooted in trust and transparency.

Holding her Chartered Insurance Professional (CIP) designation, Brittany brings a depth of expertise and a dedication to continuous learning that ensures her clients receive knowledgeable and personalized guidance for all their insurance needs. Whether mentoring her team or connecting directly with clients, Brittany’s approachable style and attention to detail create a welcoming and supportive experience from start to finish.

Beyond her technical knowledge, Brittany takes pride in cultivating a positive, client-first culture within her team—one that reflects the values of professionalism, empathy, and excellence that define the Billyard Insurance Group.