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Account Manager

Full Time

Billyard Insurance Group is attracting top insurance professionals and providing them with innovative technology, tools, and the support required to compete in the fast-changing insurance landscape. We are a rapidly growing insurance brokerage with over 45 locations across Canada. We’re also proud to have been recognized on Insurance Business Canada’s Top Brokerages list for the last two years and named one of Canada’s Top Growing Companies on the Globe and Mail’s 2020 Report on Business.

Billyard Insurance Group is seeking energetic Account Managers to join our growing team at Head Office in Welland. This role is responsible for all aspects of account management from new business to servicing clients. In addition to providing excellent customer service, individuals must be able to prioritize work and meet deadlines. If you are comfortable working in a technology-focused environment that continues to evolve, we encourage you to apply.



  • Building and maintaining client relationships
  • Providing superior customer service when responding to client inquiries and resolving concerns in a timely manner
  • Reviewing policies and making recommendations based on individual client needs while identifying opportunities to cross-sell/upsell
  • Adhering to underwriting criteria set out by broker partners
  • Following up and coordinating with clients to ensure documents are complete
  • Making changes through company partners’ portals and websites
  • If you’d like to try sales, we have an opportunity available with an attractive commission structure, although not required
  • Conducting billing calls as needed


  • Ambitious and self-motivated
  • Ability to thrive in a fast-paced environment
  • Positive attitude and customer-focused
  • Excellent interpersonal and communication (written and oral) skills
  • Strong computer skills with ability to learn new software systems


  • RIBO license is required
  • Minimum 1 to 2 years of experience in insurance industry is an asset

Required education:

  • High school or equivalent

What We Offer:

  • Competitive salary
  • Health care and disability benefits
  • Starting at 3 weeks of vacation
  • Opportunities to grow and develop

Interested? Apply Here

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