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Account Manager / CSR - Mississauga West

Full Time
BIG is seeking energetic Account Managers to join our growing team at the BIG Mississauga West.  This role is responsible for all aspects of account management from new business to servicing clients.  In addition to providing excellent customer service, individuals must be able to prioritize work and meet deadlines.
BIG has a great philosophy: motivate your staff to succeed and you will succeed as a brokerage. We recognize the value of our employees and place as much emphasis on you as a person as we do the skills you bring to the table. The core of our business is attracting top insurance professionals and providing them with innovative technology, tools and the support required to compete in the fast-changing insurance landscape. We’re a rapidly growing insurance brokerage with over 40 locations across Ontario. We’re also proud to have been named Number 1 Insurance Brokerage in Canada by Insurance Business Magazine!
If you are comfortable working in a technology-focused environment that continues to evolve, we encourage you to apply.


Building and maintaining client relationships
Providing superior customer service when responding to client inquiries and resolving concerns in a timely manner
Reviewing policies and making recommendations based on individual client needs while identifying opportunities to cross-sell/upsell
Adhering to underwriting criteria set out by broker partners
Following up and coordinating with clients to ensure documents are complete
Making changes through company partners’ portals and websites
If you’d like to try sales, we have an opportunity available with an attractive commission structure, although not required


Ambitious and self-motivated
Ability to thrive in a fast-paced environment
Positive attitude and customer-focused
Excellent interpersonal and communication (written and oral) skills
Strong computer skills with ability to learn new software systems


RIBO license is required
Minimum 1 to 2 years of experience in insurance industry is an asset
Required education:
High school or equivalent

What We Offer:

Competitive salary
Starting at 3 weeks of vacation and Personal days
Opportunities to grow and develop

Interested? Apply Here

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