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Operations Administrator

Full Time

Billyard Insurance Group is attracting top insurance professionals and providing them with innovative technology, tools, and the support required to compete in the fast-changing insurance landscape. We are a rapidly growing insurance brokerage with over 40 locations across Ontario. We’re also proud to have been recognized on Insurance Business Canada’s Top Brokerages list for the last two years and named one of Canada’s Top Growing Companies on the Globe and Mail’s 2020 Report on Business.

Billyard Insurance Group is seeking an Operations Administrator to join our growing team at Head Office in Welland.  This role is responsible for all day-to-day operational duties including building and equipment maintenance, monitoring inventory, and running errands.  This position may also contribute to other projects as needed. If you are comfortable working in a technology-focused environment that continues to evolve, we encourage you to apply.


  • Maintain the office condition and arrange necessary repairs
  • Review and update current operations and procedures
  • Purchase office supplies and equipment
  • Negotiate prices and manage contracts with office vendors
  • Manage office general and administrative (G&A) budget, and ensure accurate and timely reporting
  • Address employee queries relating to office management issues (e.g., stationery)
  • Manage relationships and liaise with vendors including cleaning, catering, and security services
  • Administer keys and passcodes to alarm system for all new employees
  • Assist with various projects as required


  • Excellent time management skills and ability to multi-task and prioritize work
  • Strong attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Knowledge of office management responsibilities, systems, and procedures


  • Proven office management, administrative or assistant experience
  • Minimum 1 to 2 years of experience in insurance industry is an asset

Required education:

  • High school or equivalent

What We Offer:

  • Competitive salary
  • Health care and disability benefits
  • Starting at 3 weeks of vacation
  • Opportunities to grow and develop

Interested? Apply Here

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