Francis Alvero

With over 25 years of dedicated experience in the insurance industry, Francis Alvero stands out as a trusted advocate for his clients. As Managing Partner at BIG Whitby, he brings deep knowledge, unwavering integrity, and a client-first philosophy to every interaction.

Francis has built his career on honesty, transparency, and doing what’s best for those he serves. He believes in taking the time to understand each client’s unique needs — financial, personal, or business — and delivering solutions that deliver real value, not just policies. His extensive experience spans personal, commercial, life and health insurance.

Colleagues and clients alike describe Francis as approachable, knowledgeable, and extremely reliable. He is deeply client-focused: ensuring clients feel heard, understood, and confident in the choices they make. When challenges arise, Francis is never one to cut corners — he stands by his word and works tirelessly to find honest, workable resolutions.

Under his leadership, the Whitby office of BIG (Billyard Insurance Group) offers concierge-level service. Whether it’s scheduling a meeting at a convenient time, making home or remote visits, or walking clients through confusing insurance terminology, Francis and his team strive to make the experience seamless and reassuring.