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My name is Sophia, and I am fluent in English and Cantonese. I have worked in the insurance industry for over five years, finding great satisfaction in providing solutions to customers and gaining their trust. This inspires me to continue working in the customer service industry. I chose to work in the insurance sector as it is customer-oriented and offers opportunities for continuous growth where I can learn and further develop my skills. Despite being new to BIG, I possess a strong desire to grow professionally and provide people with the best service possible. Outside of work, I enjoy cooking, watching tv, and listening to music.
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