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Susan James, CPA, CA is the Chief Financial Officer of the Billyard Insurance Group, bringing over 20 years of leadership experience in the Canadian insurance industry. A former CFO at Allstate Insurance Company of Canada and an ICD.D designate, she is recognized for her expertise in financial strategy, capital management, and governance excellence. Susan is a trusted advisor to boards, executives, and regulators, and brings both strategic vision and operational rigour to BIG's continued growth.
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