Waseem Rafiq l Customer Service Manager l BIG Insurance Pickering

Waseem Rafiq

Customer Service Manager
Think Big
Insurance for Everything.

About Waseem

As a Billyard Insurance Customer Service Manager, I am dedicated to providing you with the highest quality service possible. My personal knowledge of the insurance market is combined with the power of the Billyard brand - a recognized name in insurance market today. Before starting to work as a broker, I had the opportunity of working at various levels of a Retail Franchise, varying from direct interactions with customers and looking after their orders and providing them with great service. I was promoted quickly on my job sites. I have always aimed at providing the best service to the clients. Through my past work experience, I have gained better knowledge to work with clients and provide them with professional service. Whether it be from providing service to clients or selling policies, I am certain by choosing my services, I would do my best to educate my clients in making a better decision. I put my clients best interest & protection first. 

I have taken courses at Seneca College, for a degree in Business Management. I believe the spectrum has provided me with extra knowledge in business field, which I am able to utilize more effectively towards my insurance profession. I constantly stay up to date by taking latest refreshment courses/training in my field and meet my clients needs with latest information. I can also speak English, Hindi, Punjabi and Urdu, and am a member of RIBO/BROKER

Let me assist you in finding best insurance for your auto, home, life, business & travel with best coverage in the affordable price range. I also have expertise in selling policies to fit individual client needs with emphasis on long term relationship building as well as excellent customer service.

I look forward to the opportunity of working with you.

 

 

Contact Waseem

1735 Bayly Street, Unit 8C
Pickering, ON L1W 3G7

Insurance for Everything.

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Billyard Insurance Group Pickering

Billyard Insurance Group Pickering focuses on providing exceptional customer service where we understand the importance of customer satisfaction. Our BIG Pickering team can help you find home, auto, business and life insurance to meet your needs.

Our Managing Partner, Ahmer Farouqi, operates at the forefront of quality customer service. Through personalized claim counseling, he provides only the best coverage to prioritize his customer’s satisfaction. Operating BIG Insurance in Pickering, Ahmer manages a team to bring you expert consulting for home, life, car, travel, commercial, and business insurance. As a top striving insurance broker, he understands the benefits of price and coverage based policies. Ahmer brings an innovative approach to create an optimal coverage-based policy without compromising the pockets of clients.  

In addition to serving as the branch manager, Ahmer creates and sustains lifelong connections with each of his clients. He makes it his personal mission to guarantee only the best offerings for his clientele by providing the best care and service with over 20 years of experience. Ahmer has received several high-achieving sales awards in his career, namely the Elite Broker Award in 2021 by Insurance Business Canada, having seen significantly high sales and growth in 2020. The BIG Pickering team are eager to serve you. Contact us today for a no-obligation quote to see the BIG difference.